The terms that govern your access to and use of the Kolo website and platform, including subscriptions, acceptable use, data responsibilities, liability and governing law.
Last updated: 14 July 2026
These Terms of Service (“Terms”) govern access to and use of the Kolo website at kolohr.com and the Kolo platform at app.kolohr.com (together, the “Service”), provided by LimTC, a company registered in Ukraine [full legal entity name, EDRPOU registration number and registered address to be completed] (“LimTC”, “we”, “us”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.
If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and “you” and “Customer” refer to that organisation. If you do not agree, do not use the Service.
Subject to these Terms and payment of applicable fees, we grant the Customer a non-exclusive, non-transferable, revocable right to access and use the Service during the Subscription term for its internal business purposes. We may add, change or remove features over time to improve the Service.
You must provide accurate information, keep your credentials confidential, and are responsible for all activity under your account. Notify us promptly at hello@limtc.com of any unauthorised use or security incident.
You agree not to: (a) use the Service unlawfully or in breach of these Terms; (b) upload unlawful, infringing or harmful content; (c) attempt to gain unauthorised access to the Service or other customers’ data; (d) reverse engineer, copy or resell the Service except as permitted by law; (e) interfere with or disrupt the Service; or (f) use the Service to distribute spam, malware or malicious code.
As between the parties, the Customer owns its Customer Data. The Customer grants us a licence to host, process and transmit Customer Data solely to provide and support the Service. The Customer is responsible for the accuracy and lawfulness of Customer Data and for having a valid legal basis and any necessary consents to process personal data (including employee, wellbeing and recruitment data). Our processing of personal data on the Customer’s behalf is governed by our Privacy Policy and, where applicable, a Data Processing Agreement.
Paid plans are billed at the price and for the modules and number of users selected. Payments are processed through LiqPay. Unless stated otherwise, fees are exclusive of taxes, and the Customer is responsible for any applicable taxes. Subscriptions renew for successive terms unless cancelled in accordance with the selected plan. We may change prices for future terms on reasonable notice. Failure to pay may result in suspension. Except where required by law, fees are non-refundable.
We may offer free trials or beta features. These are provided “as is”, may have limited functionality, and may be modified or withdrawn at any time.
The Service, including its software, design, content and trademarks (including the “Kolo” name and logo), is owned by LimTC and its licensors. No rights are granted except the limited licence in these Terms. If you provide feedback, we may use it without restriction or obligation.
Each party will protect the other party’s confidential information and use it only as needed to perform under these Terms.
We aim to keep the Service available and reliable but do not guarantee that it will be uninterrupted or error-free. Planned maintenance and occasional downtime may occur.
To the fullest extent permitted by law, the Service is provided “as is” and “as available”, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, LimTC will not be liable for any indirect, incidental, special or consequential damages, or for loss of profits, revenue or data. Our total aggregate liability arising out of or relating to the Service will not exceed the fees paid by the Customer for the Service in the twelve (12) months preceding the event giving rise to the claim.
The Customer will indemnify and hold LimTC harmless from claims, damages and costs arising from the Customer Data, the Customer’s use of the Service, or the Customer’s breach of these Terms or applicable law.
These Terms apply for the duration of the Subscription. Either party may terminate in accordance with the plan or for material breach that is not cured within a reasonable period. We may suspend access for non-payment, security risk, or violation of these Terms. On termination, the Customer’s right to access the Service ends; the Customer may export its data during a limited grace period, after which data is deleted as described in the Privacy Policy.
We may update these Terms or the Service. For material changes to the Terms, we will take reasonable steps to notify you. Continued use of the Service after changes take effect constitutes acceptance.
These Terms are governed by the laws of Ukraine, without regard to conflict-of-law rules. The parties submit to the exclusive jurisdiction of the competent courts of Ukraine, without prejudice to any mandatory consumer protections that may apply to you.
These Terms, together with the Privacy Policy and any order or plan, form the entire agreement between the parties. If any provision is held unenforceable, the remainder will remain in effect. Our failure to enforce a right is not a waiver. We may assign these Terms in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. Notices to us may be sent to hello@limtc.com.
LimTC, [registered address], Ukraine. Questions about these Terms can be sent to hello@limtc.com.